Competences
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AUDIT AND OPTIMISATION OF MARKETING PROCESSES
We offer comprehensive audits of sales, customer service, communication and operational processes.
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LOYALTY PROGRAM
STRATEGIES
STRATEGIES
While preparing the strategy for our customers we use practical knowledge and experience, which are the result of implementations in many industries.
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BUILDING AND OPERATING CRM SYSTEMS
We plan the architecture, implement and operate IT systems and related business processes based on customers' needs.
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LOYALTY PROGRAM
HANDLING
HANDLING
We provide our customers with logistics support for their ongoing marketing activities.
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GOVERNANCE AND DATA SECURITY
We provide services to maintain and improve the quality of databases - both at the technical and business level.
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DIRECT SALES SUPPORT
Naszym Klientom zapewniamy kompleksowe wsparcie w zakresie organizacji wszelkiego typu promocji konsumenckich.
Case Study
In our work we use knowledge- and experience-based marketing, and that is why we are able to build long-term consumer engagement. Here is a summary of the effectiveness of our daily solutions.
AUDIT AND OPTIMISATION OF MARKETING PROCESSES
BUILDING AND OPERATING CRM SYSTEMS
DIRECT SALES SUPPORT
LOYALTY PROGRAM HANDLING
LOYALTY PROGRAM STRATEGIES
About us
We are experts in relational marketing. We value and nurture teamwork - everything we have achieved is the result of our cooperation based on solid pillars.
RESULTS
We deliver results - when creating projects, we feel responsible for our recommendations and execution. Whenever possible we establish a set of KPIs that define successful implementations in a measurable way. In our work we strive to provide the best results which make a real, positive impact on business development.
EMPATHY IN BUSINESS
We know the value of empathy in business - business success is only possible when you deeply know and understand people's needs. When designing the strategies of our programs with passion and commitment, we study customers' needs and behaviour.
ENTREPRENEURSHIP
We know the value of empathy in business - business success is only possible when you deeply know and understand people's needs. When designing the strategies of our programs with passion and commitment, we study customers' needs and behaviour.
NEW TECHNOLOGIES
We develop new technologies - thanks to them the world is developing faster than ever before. As are the people's needs and behaviour. With the wise use of new opportunities we are able to offer unique and tailor-made solutions that are scalable. Effective, empathic, measurable and personal relationship with millions of customers is possible. We know how to design it, conduct it, and show its influence on the business.
TEAM
We value and cultivate teamwork - everything we achieved is a result of teamwork, inspiration and confidence. It's simply worth it, and it pays off to work every day in a friendly atmosphere, supporting and developing your talents. We've tested it on ourselves.
Ready to cooperate?
If you are interested in our offer, have a brief for us or you want to know how we can support your business, write to us.
Loyalty is the greatest award
We are leaders in integrated marketing. We are glad that we have been awarded many industry awards.
14x
Golden Arrow
7x
Effie Awards
5x
Loyalty Awards
Check out our blog
Loyalty Point
Hyper-personalisation of Customer Experience Using Data
A customer who is no longer anonymous is worth up to 18 times more to the retailers than the average consumer. This is possible thanks to the advanced personalisation achieved based on contextual and behavioural data. The marketers are choosing to use AI technology to build authentic interactions with customers in real time.
Loyalty Point
Data Science: Another Buzzword or Recipe for Success?
Most industries thrive on data. And while the question is no longer whether to invest in data analytics, but rather how to do it effectively, many marketers approach the topic of data science with caution.
Loyalty Point
2021 — a Renaissance for Loyalty Programs?
The year 2020 has changed the way we think about business, at least for the foreseeable future, and it has made its mark on loyalty programs as well.
Our team
A team of specialists is behind all the solutions we offer. Meet the leaders in building consumer loyalty. Get to know us.
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After work
The love for mountain bikes, rivalry and MTB marathons resulted in the formation of Loyalty Point Racing Team.
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