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Competences

AUDIT AND OPTIMISATION OF MARKETING PROCESSES
We offer comprehensive audits of sales, customer service, communication and operational processes.
LOYALTY PROGRAM
STRATEGIES
While preparing the strategy for our customers we use practical knowledge and experience, which are the result of implementations in many industries.
BUILDING AND OPERATING CRM SYSTEMS
We plan the architecture, implement and operate IT systems and related business processes based on customers' needs.
LOYALTY PROGRAM
HANDLING
We provide our customers with logistics support for their ongoing marketing activities.
GOVERNANCE AND DATA SECURITY
We provide services to maintain and improve the quality of databases - both at the technical and business level.
DIRECT SALES SUPPORT
Naszym Klientom zapewniamy kompleksowe wsparcie w zakresie organizacji wszelkiego typu promocji konsumenckich.

Case Study

In our work we use knowledge- and experience-based marketing, and that is why we are able to build long-term consumer engagement. Here is a summary of the effectiveness of our daily solutions.
AUDIT AND OPTIMISATION OF MARKETING PROCESSES
BUILDING AND OPERATING CRM SYSTEMS
DIRECT SALES SUPPORT
LOYALTY PROGRAM HANDLING
LOYALTY PROGRAM STRATEGIES

About us

We are experts in relational marketing. We value and nurture teamwork - everything we have achieved is the result of our cooperation based on solid pillars.
RESULTS
We deliver results - when creating projects, we feel responsible for our recommendations and execution. Whenever possible we establish a set of KPIs that define successful implementations in a measurable way. In our work we strive to provide the best results which make a real, positive impact on business development.
EMPATHY IN BUSINESS
We know the value of empathy in business - business success is only possible when you deeply know and understand people's needs. When designing the strategies of our programs with passion and commitment, we study customers' needs and behaviour.
ENTREPRENEURSHIP
We know the value of empathy in business - business success is only possible when you deeply know and understand people's needs. When designing the strategies of our programs with passion and commitment, we study customers' needs and behaviour.
NEW TECHNOLOGIES
We develop new technologies - thanks to them the world is developing faster than ever before. As are the people's needs and behaviour. With the wise use of new opportunities we are able to offer unique and tailor-made solutions that are scalable. Effective, empathic, measurable and personal relationship with millions of customers is possible. We know how to design it, conduct it, and show its influence on the business.
TEAM
We value and cultivate teamwork - everything we achieved is a result of teamwork, inspiration and confidence. It's simply worth it, and it pays off to work every day in a friendly atmosphere, supporting and developing your talents. We've tested it on ourselves.

Ready to cooperate?

If you are interested in our offer, have a brief for us or you want to know how we can support your business, write to us.

Loyalty is the greatest award

We are leaders in integrated marketing. We are glad that we have been awarded many industry awards.
14x
Golden Arrow
7x
Effie Awards
5x
Loyalty Awards

Check out our blog

Loyalty Point

How Real-time Data is Changing Marketing Strategy?

Qualitative customer data is a rich asset in today’s digital economy to drive successful campaigns. A Harvard Business Review study shows that companies with the highest customer loyalty have significantly more frequent access to real-time, up-to-date consumer behavior data.

Loyalty Point

Hyper-personalisation of Customer Experience Using Data

A customer who is no longer anonymous is worth up to 18 times more to the retailers than the average consumer. This is possible thanks to the advanced personalisation achieved based on contextual and behavioural data. The marketers are choosing to use AI technology to build authentic interactions with customers in real time.

Dominik Zacharewicz

Loyalty Economy – How to Retain Customers in Volatile Times?

Typically, about 20% of customers are responsible for almost 80% of a brand’s revenue, so it’s important to know your regular customers, their habits, their preferences. Knowing what they like and what they avoid, we can provide our company with stable growth, because as it turns out, it is the customer-oriented companies that grow up to 250% faster than the competition.

Our team

A team of specialists is behind all the solutions we offer. Meet the leaders in building consumer loyalty. Get to know us.
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After work

The love for mountain bikes, rivalry and MTB marathons resulted in the formation of Loyalty Point Racing Team.
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© 2021 Loyalty Point sp. z o.o.